Welcome

Welcome to CrossFit Highfields! We're excited to have you as part of our community. By joining, you agree to the following Membership Terms & Conditions. These help ensure a safe, fair and enjoyable experience for all members.

Membership Payments

• Membership fees are paid via direct debit unless otherwise agreed.

• Membership fees are payable in advance and will be automatically deducted on your nominated payment date.

• It is your responsibility to ensure sufficient funds are available for each scheduled payment.

• Any failed or dishonoured payments may incur additional processing fees charged by our direct debit provider.

Membership Changes

Should you wish to change your membership type, please speak with one of our coaches or contact us via email. Changes are subject to availability and our current membership options.

Membership Holds

Members may place their membership on hold in accordance with our Membership Hold Policy.

• Holds are available in one to four-week increments.

• A maximum of four consecutive weeks may be taken per calendar year.

• Hold requests must be submitted at least five (5) days before your next scheduled payment.

• Membership holds apply to future dates only.

Membership Cancellations

Membership cancellations require a minimum of two (2) weeks' written notice.

If a scheduled direct debit falls within the notice period, that payment will be processed as normal. Membership fees are non-refundable.

Cancellation requests must be submitted using the Membership Cancellation Form available on our website.

Should you decide to return in the future, we'd love to welcome you back. New memberships will be charged at the current membership rates at the time of rejoining.

Health & Medical Responsibility

Members agree to inform CrossFit Highfields of any injury, illness, pregnancy or medical condition that may affect their ability to participate safely.

If your health changes during your membership, please notify a coach before participating in classes.

Assumption of Risk

CrossFit and strength training involve physical activity and carry an inherent risk of injury.

By participating, you acknowledge these risks and agree to take part at your own discretion, following the instructions of our coaches at all times.

Open Gym

Members using the gym outside of scheduled classes are responsible for their own training and safety unless directly supervised by a coach.

During class times, coach-led classes have priority for equipment and training space. Members using Open Gym must respect classes in progress and follow any directions given by coaches.

Equipment & Facility

Members agree to use equipment responsibly and safely.

Any damaged or faulty equipment should be reported to a coach immediately. Members may be held responsible for damage resulting from deliberate misuse or reckless behaviour.

Photography & Social Media

From time to time, photos or videos may be taken during classes for promotional purposes.

If you do not wish to appear in photos or videos, please let one of our coaches know and we will happily respect your preference.

Membership Rates

Membership prices may change from time to time. Members will be provided with reasonable notice prior to any pricing changes affecting their membership.

Right to Refuse or Terminate Membership

CrossFit Highfields is committed to providing a safe, respectful and inclusive environment for all members and staff.

We reserve the right to suspend or terminate a membership if a member engages in unsafe, abusive, threatening, discriminatory or inappropriate behaviour, repeatedly breaches our Gym Guidelines, or acts in a manner that places others or the facility at risk.

Changes to These Terms

CrossFit Highfields reserves the right to update these Membership Terms & Conditions where necessary. Members will be notified of any significant changes.